Opportunities

Established in 1920 British Electric lamps Ltd has become a leading manufacturer and supplier of light sources and fixtures to the electrical wholesale industry.

We are dedicated to the highest quality of customer service delivered with a sense of professionalism, warmth, pride and company spirit and will endeavour to do everything in our power to serve the customer to the best of our ability.

Please see below for current opportunities to join our team.


BELL Lighting - Area Sales Executive


Locations: North West Region (post codes: LL, CH, CW, SK, WA, L, WN, WA, M, BL, OL, BB, PR, FY)
Reporting to: National Sales Manager
Hours: 45 per week, flexible to meet business needs
Salary: Negotiable dependant on experience

Bell Lighting is a well-established, rapidly growing manufacturer of high quality lamps and luminaries.

Established in 1920, British Electrical Lamps Ltd have become a leading manufacturer and supplier of light sources and fixtures within the Electrical Wholesale Industry.

We are currently recruiting for an Area Sales Executive to join our team within the West Region.

The Role:

  • You will be responsible for growing the business by developing new and existing relationships
  • You will work with the wholesaler's internal and external team to grow sales both across the trade counter and by external sales
  • It is expected that in excess of 75% of your time will be focused on both National and Independent Electrical Wholesalers looking to grow existing stockist and establish new partners
  • Achieve tasks, objectives and budgeted sales targets within the required time frames
  • To monitor and manage all contacts, opportunities and relationships to meet monthly & annual targets and objectives
  • Provide regular feedback to the National Sales Manager on the status of actions and current initiatives
  • Keep yourself updated with the latest relevant industry news and regularly feedback to the National Sales Manager of all competitor products, prospective and competitor offers

General Duties:

  • To maintain all company property at your disposal in good order
  • To co-operate in the operation of all Company policies , including the Health and Safety of yourself and your colleagues
  • To perform other duties to assist the smooth running of the business as required
  • Follow up outstanding items to ensure projects are completed on time and on budget
  • To monitor and control expenses incurred in the implementation of all company duties within the company handbook and guidelines

Skills and Qualifications Required:

  • Experienced Sales professional with a solid knowledge of the electrical industry
  • Possess a high level of negotiation, presentation and communication skills at all levels
  • Able to network across various decision makers and influencers to identify customer requirements through knowledge
  • Professionally presented, confident and extremely self-motivated
  • Experience and knowledge of lighting products and applications is desirable, however not essential
  • Full UK Driving Licence

Company Benefits:

  • Company Car
  • Mobile Phone & Laptop
  • Company pension
  • 25 days + Statutory holidays
  • Phenomenal reward for success OTE package

Please send applications to philipholt@belllighting.co.uk (no agencies)


IT Support


Location: Foxbridge Way, Normanton
Hours: Monday to Friday between 9:00am and 6:00pm, however as company requires with any hours outside this agreed to prior requirement

The successful IT Support candidate will form part of the IT team, providing technical support to all members of the company and work with colleagues to deliver high quality IT Support.

Responsibilities:

  • Become the point of contact for all End User issues either by email, phone or desk side.
  • Set up users, computers, mobile devices on the Computer Systems.
  • Resolving issues or escalating where necessary, aiming to achieve a high % first time fix.
  • Identify the nature of technical problems and work with colleagues and external suppliers as required to solve.
  • Any project work where required.

Applicant Requirements:

  • Experience working as a Help Desk Analyst or in 1st Line Support.
  • Excellent customer service experience.
  • Team player but the ability to work alone, problem solving and analytical skills
  • Organised and process driven
  • A good standard of written and oral communications
  • Ability to work well under pressure

Essential Skills:

  • Experience with Windows 10 and Windows Server 2012R2
  • Experience with Microsoft Office Suite
  • Installation of End User PC's, Monitors and Printers.
  • Configuring of Computers and Peripherals and servicing with basic repairs
  • Ability to troubleshoot system faults and solving hardware/software issues

Desirable Skills:

  • Experience with any ERP Systems (SAP, Dynamics 365, Epicor)
  • Knowledge of VLAN's and SIP Trunks
  • Installation of Draytek network devices
  • Use of cloud-based Mail Servers, Exchange Online or GSUITE
  • Knowledge of Hypervisors and Virtualisation, preferably VMWare ESXi
  • You will work in a brilliant working environment where we truly understand the importance of looking after our staff.

Hours of Work & Benefits:

  • You will work in a brilliant working environment where we truly understand the importance of looking after our staff.
  • Free car parking
  • Canteen (for self-preparation of food)
  • Local eateries and fuel stations
  • 25 days + Statutory holidays (Pro rata'd)

Please send applications to rickyhorne@belllighting.co.uk


Disclaimer: The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time.


Customer Service Advisor


Location:
Foxbridge Way, Normanton

Hours: 37.5 per week based on alternating shifts. Monday to Friday between the hours of 08:30 and 18:00

About the Role:

As a customer service advisor, you will be the first point of contact for queries from new and existing customers. Receiving in excess of 100 calls per day you will act as the face of the business to interact with customers in a professional, pleasant and efficient manner at all stages of the business relationship.

The role will also require some order processing on to our CRM system (Opera3), to check stock availability, discuss pricing queries and delivery dates with customers, where you will take ownership of customer enquiries ensuring a timely resolution.

Our ideal candidate:

  • You will have experience working in a customer service or office environment;
  • Strong communication skills both written and verbal;
  • An excellent telephone manner providing a friendly and professional attitude;
  • A high customer focus and passion to provide the highest level of service;
  • Moderate IT skills with experience using Microsoft packages, (CRM experience is desirable but not essential);
  • Professional, presentable and punctual;
  • Consistently set high standards and drive results;
  • Strong team player as well as working well individually;
  • A focused and motivated individual with a 'can do' attitude;

This is your opportunity to help shape the environment you work in. You and your colleagues can help to make this one of the area's most engaging and exciting places to work, by building a real sense of community; you will work in a close-knit team and help to support each other along the way. If you work hard and ensure our customers receive great service, we will work hard to offer you an amazing career in customer service.

Benefits

  • Free car parking
  • 25 days' holiday per annum
  • Canteen for self-preparation food
  • Local eateries and fuel stations
  • Company Pension

Please send applications to lhartley@belllighting.co.uk

Disclaimer: The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time.