IT System Administrator

 

Location: Foxbridge, Normanton, West Yorkshire
Reports to: Head of IT
Hour: 37.5 per week, 9:00am to 5:00pm

About Us

 

We pride ourselves on our core values of Customer Experience, Better Together, Vision and Passion, which remain central to the way we treat our customers and employees. We endeavour to treat you as a member of our family and believe in promoting and enhancing your career throughout your employment with us.

Bell Lighting is a well-established, rapidly growing manufacturer of high-quality lamps and luminaries. Established in 1920, Bell Lighting is a leading manufacturer with over 100 years’ within the industry
 

About the Role

As a System Administrator, you will be responsible for maintaining, monitoring, and upgrading our software, hardware, and networks along with providing technical support to all end users either by email, phone, or desk side. Your key responsibilities will be:

  • Monitoring systems health and reporting findings to the Head of IT
  • Updating all end user PC’s when and as required, ensuring that no impact is caused to the business
  • Installation of network devices and network cabling
  • Resolve IT issues where necessary, aiming to achieve a high % first time fix
  • Identify the nature of technical problems and work with colleagues and external suppliers as required to solve
  • Discuss improvements and problem-solving solutions for the Head of IT approval, implementing these ideas and strategies to create a more efficient and reliable IT service
  • End user training on PC and Software use
  • Any project work, where and as required


Skills & Qualifications

Essential Skills:

  • Minimum experience working in a 2nd Line Support role
  • In depth experience with the Microsoft 365 Admin Center with hands on involvement managing the following areas:
    • SharePoint Online
    • OneDrive
    • Exchange Online
    • Teams
    • Entra ID/Azure AD (Use of Enterprise Applications, Conditional Access, SSO & MFA)
    • Intune MDM (iOS, Android, and Windows
  • Administering the local domain using Active Directory, Group Policy, DNS & DHCP
  • Configuring & maintaining LAN/WAN/VPN connections
  • Installing, Configuring and Administering Routers, Switches (GUI, CLI is advantageous) and Access Points
  • Understanding and configuration of VLAN/ACL/Load Balancing Rules & Port Forwarding
  • Support for Phone Systems utilising SIP (Session Initiation Protocol) trunks
  • Understanding of Cyber Security best practises
  • Monitoring and Patching of Windows Servers and Windows Client OS
  • The ability and confidence to work both alone and as part of a small team
  • Problem solving and analytical skills with the ability to work well under pressure
  • Extremely organised and process driven. System Administrator
  • Ability to communicate effectively across all departments
  • Configuring of Computers and Peripherals and servicing with basic repairs
  • Ability to troubleshoot system faults and solving hardware/software issues
  • Installation of network devices and experience with network cabling
Desirable Skills and Experience:
  • Experience with ERP Systems (SAP, Dynamics 365, Epicor ERP)
  • PowerShell scripting
  • Understanding of how CCTV and Access Control System operate Certifications required:
    • CompTIA certifications
    • Microsoft SQL certifications
    • Cisco certification

Benefits
  • Competitive salary (We are a Real Living Wage Employer, so you will always meet these requirements as a minimum)
  • Company pension
  • 25 days + Statutory holidays per year, with an additional day for each year of service, up to 28 days’
  • Free car parking
  • Fee on-site gym for all employees, with free gym classes
  • Health Shield scheme after completion of probationary period
  • Cycle to work scheme after completion of probationary period
  • Annual flu vaccinations available
  • Annual Family fun day
  • Salary sacrifice Electric Car Scheme coming in 2024  
How to apply

If you are interested in this role, please submit an updated CV to our HR team on hr@belllighting.co.uk