Job Opportunities

 

Sales Support Executive

 
Location: Foxbridge Way, Normanton

We are looking for an experienced sales Support Executive to join as a member of the team at our head office in Normanton. You will become a core member of our Business Development team, providing support to our external sales team and customer accounts, providing a vast knowledge of our products to incoming queries from our customers.


About Us

We are one of the leading manufacturers of light sources and fixtures in the electrical wholesale industry. Established in 1920, we are a rapidly growing family company, entering out 100th year of business. With a recent renovation of one of our premises, we promote our business and culture on our excellent standards and the opportunities we can offer both customers and employees.

Here at Bell Lighting, you will have the family feel. We pride ourselves on our positive company culture and team attitude throughout the business.
 

About the Role

This is a busy role playing a key part within our sales support team, providing a high level of support to our customers. Your working hours will be 37.5 per week Monday to Friday, flexible between the hours of 8:00am and 6:00pm. Your daily duties will include:

  • Supporting the external sales team in developing and maintaining relationships with assigned customer accounts by constant interaction;
  • Understand the customers’ needs and potential opportunities to better service their requirements with our product portfolio and offers;
  • Answer all customer queries efficiently and professionally, providing advanced quotations, advice & excellent product knowledge;
  • Take a proactive approach in potential costing levels for assigned customer accounts alongside the external sales team;
  • Provide administrative support to the external sales team with their sales activities as required to build the relationship with our customers;
  • Maintain and record all relevant information on CRM, sales database and Microsoft;
  • Detailed tender document programs with cross referencing and excel editing  
  • Analyse lost business reports and refer anomalies to the Management, whilst also reporting on any trends seen in the market place;
  • Any other administrative duties that may advance the important relationships between Bell and our customers;

Desirable Skills

We are looking for an experienced, driven individual, who is pro-active and passionate about customer service. Our ideal candidate will have:

  • A minimum of 3 year experience working in high end busy customer service role;
  • Strong and confident communication skills, both verbal and written;
  • A friendly, professional telephone manner and positive attitude;
  • A high focus and passion to provide the highest level of service to our customers;
  • Good IT skills with experience using Microsoft packages, including Excel;
  • Ability to quote pricing with knowledge of percentage or mark up from cost or discount percentage from price files
  • The ability to work well both individually and as part of a team;
  • A ‘can do’ attitude with an interest to learn and develop;

 Benefits

We offer a competitive salary with 20 holiday days’ + bank holidays each year alongside a company pension and free car parking.

Located in Normanton West Yorkshire just off the M62, we are surrounded with plenty of eateries, fuel stations and attractions.
 

How to apply

If you wish to applt for this role, or if  you would like more information, please do not hesitate to contact our HR team on HR@belllighting.co.uk